Client Testimonials

 Fayette county partnered with CCP in 2013. We are extremely pleased with the service they have provided for us. CCP is very efficient and persistant in contacting the individuals in the cases turned over to them. To date,$446,148.68 has been recovered that otherwise may not have been, and in a considerably timely fashion. In addition, they keep open lines of communication with our office. 

– Kathy Emerick
  Circuit Clerk, Fayette County, IL

 Credit Collection Partners have been Edwards County Circuit Clerk's Office, collections agent since November of 2015. They do an outstanding job collecting fines, fees, costs, and restitution, for the county. Everyone is great to work with, kind, courteous, and very helpful. I would highly recommend their service. 

– Margaret Branum
  Circuit Clerk, Edwards County, IL

 The group at CCP are the best. Becky & Tammy and the rest of the group are so knowledgeable & helpful with the collection process.. They are so attentive and can help with any questions you may have. Proud to have them as our partners. 

– Bryce Gleckler
  Circuit Clerk, Pike County, IL

 Credit Collection Partners has taken the task of collecting outstanding debt for our county and been very successful! Becky Jansen is an asset to CCP with her knowledge and expertise in the daily grind of the Court and collection process. She has always made herself available on demand and treats her clients with professional care. Rick and Megan are always ready to answer any questions or concerns and do so quickly. We could never have gone forward with the Illinois Debt Recovery Program without Rick's tireless efforts. CCP's implementation of the consulting program has been a huge asset to our county. Consultant Tammy Sours Bell brings a wealth of knowledge to CCP and has always been available for questions at a moment's notice. We are appreciative of the commitment CCP makes in our county and even more thankful for the relationships we have built with each team member!! 

– Kelly Fulkerson
  Circuit Clerk, White County, IL

 Adams County has been using Credit Collection Partners for collections since 2014. We are very happy with the dollar amount collected to date, but even happier with the wonderful customer service that has always been provided. Anytime we have a question, all you have to do is send an email or make a phone call and it is taken care of right away. They are always very friendly and eager to help in any way they can. Last year they helped us get started with the Illinois Office of the Comptroller Local Debt Recovery Program. Working with CCP and this program has helped us collect even more debt for Adams County. I would highly recommend Credit Collection Partners. 

– Lori Geschwandner
  Circuit Clerk, Adams County, IL

 Credit collections has done an amazing job collecting our outstanding fines and fees. They have been there to answer all my questions and assist me in all aspects of the collection process. They have also helped with getting the tax collections process going from the State of Illinois. We have done very well in the collection process for being a small county. 

– Patty Hiher
  Circuit Clerk, Carroll County, IL

 Our county signed on with Credit Collection Partners in 2015. Their personalized and online dashboard is easy to navigate and provides my staff with a clear and up to date picture of every aspect of the collection process. On a personal level, I have been fortunate enough to have the opportunity to deal with many different CCP employees one on one and have been provided great support and quick responses to inquiries. Their service is top notch! I cannot say enough about how glad I am to have the professionals at Credit Collections Partners on board as part of our team!  

– Rhonda M. Wilson
  Circuit Clerk, Cumberland County, IL

 Credit Collection Partners has been working with the Grundy County Circuit Clerk's Office since 2014. Since I took office in 2016 their customer service has been top notch. I added the consulting program soon after it was introduced in 2017. Becky and Tammy have been an invaluable asset to me as a "newly" elected Circuit Clerk. 

– Corri Trotter
  Circuit Clerk, Grundy County, IL

 CCP has been exceptional in Jefferson County IL! CCP is far more superior to the previous company we used. Our collection success rate has improved tremendously with little to no issues! CCP has earned the confidence of the Judges and the Circuit Clerk's Office by providing great performance and professionalism to the court system and the community it serves. Thank you for outstanding service CCP!!! 

– Randy Pollard
  Circuit Clerk, Jefferson County, IL

 The results for Macon County have been amazing. We had several other credit collection agencies in the past but the results of CCP collections outweighs the others.  

– Sherry A. Doty
  Circuit Clerk, Macon County, IL

 Working together with CCP for collections in Madison County has been a great experience. Their customer service is top notch. The team at CCP is easily accessible and always has time to answer any questions we may have. Rick, Becky, Megan and all the associates at Credit Collection Partners understand the importance of collecting past dues fees and fines for the Circuit Clerk's office and strive hard to meet the goals they set for themselves on a monthly basis. Since working with CCP the Madison County Circuit Clerk's office has seen a sizeable increase in past due fine collections. Madison County appreciates all the work CCP has done for our court system. Partnering with CCP was a wise choice for our county! 

– Mark Von Nida
  Circuit Clerk (Retired), Madison County, IL

 CCP has been such an asset to our court! They make the process of collections easy. I can't say enough how much I appreciate their customer service and support! 

– Holly Lemons
  Circuit Clerk, Montgomery County, IL

 CCP is an excellent partner to any business or agency in need of a collection company. Their staff is courteous, kind and always helpful, no matter who you speak to. Any problems you have or questions you need answered are responded to and solved quickly. They have helped my office recover tens of thousands of dollars in unpaid fines and fees, which helps not only my office but my county as well. I would highly recommend their services to anyone.  

– Carly R. Neubaum
  Circuit Clerk, Putnam County, IL

 CCP does an outstanding job of collecting debts and working with people to receive payments. The best collection agency we have worked with in my 10 years with the office. We are extremely grateful that we have had the fortune of working with Credit Collection Partners.

I just wanted to say thank you. Your work, efforts, and customer service are very much appreciated.  

– Nathan A. Luy
  Circuit Clerk, Stephenson County, IL

 Credit Collection Partners has done a wonderful job collecting fines and fees for Wabash County. Becky Jansen, being a former Circuit Clerk, knows how the Office of the Circuit Clerk operates. Working closely with our software provider Goodin & Associates, LTD, Credit Collection Partners is able to get our delinquent accounts collected in a timely manner with little effort from my office and at no cost to the County. Since signing with Credit Collection Partners in 2013, they have collected $117,526.39 for Wabash County. Monies that without their assistance would have most likely been lost. I am very grateful to Rick, Becky, Megan and all the other great people at Credit Collection Partners. 

– Angela Crum
  Circuit Clerk, Wabash County, IL

 Credit Collections has an excellent team which are very professional and helpful. I can't say enough good things about them. Becky Jansen came to me 2 months after I started and helped me set our office up with CCP. I can't tell you what a blessing that was. The results compared to what was here before was unbelievable. Becky's experience as a former Circuit Clerk helped me tremendously. Becky, Rick and Megan are a great help to me and I can't thank them enough! 

– Lynne R. Gilbert
  Circuit Clerk, Woodford County, IL

 I would like to thank CCP for making our conversion from our former collection group to CCP such an easy and positive experience. From initial implementation to day-to-day operations, the process has been efficient and streamlined. The conversion phase was very user friendly thanks to the onsite CCP team that did all the hard work. The ongoing support team makes processing payments, managing disputes and generating reports easy and quick for my Staff. We actually have had conversations with some defendants disputing collection amounts where the defendant has complimented the professionalism and courtesy of the callers from the collection agency. This is greatly appreciated as the professionalism and courtesy of your agency reflects on the Circuit Clerk's office. Thank you again for a job well done! I look forward to a long and successful relationship with CCP! 

– Linda Anderson
  Circuit Clerk, Boone County, IL

 The Pope County State's Attorney's office has been extremely impressed with Credit Collection Partners 

– Jason A. Olson
  Pope County State's Attorney

 Credit Collection Partners has taken the task of collecting outstanding debt for our county and been very successful! Becky Jansen is an asset to CCP with her knowledge and expertise in the daily grind of the Court and collection process. She has always made herself available on demand and treats her clients with professional care. Rick and Megan are always ready to answer any questions or concerns and do so quickly. We could never have gone forward with the Illinois Debt Recovery Program without Rick's tireless efforts. CCP's implementation of the consulting program has been a huge asset to our county. Consultant Tammy Sours Bell brings a wealth of knowledge to CCP and has always been available for questions at a moment's notice. We are appreciative of the commitment CCP makes in our county and even more thankful for the relationships we have built with each team member!! 

– Denton Aud
  White County State's Attorney

 Credit Collection Partners has been extremely valuable to Scott County in the collection of outstanding fines and costs. Their work is so seamless and integrated that it could truly be considered "behind the scenes." I haven't even heard a single complaint from the debtors. The customer support at CCP is amazing and the staff is extremely knowledgeable. My entire experience has been completely hands-off and effortless.  

– Michael L. Hill
  Brown County State's Attorney

 The team at Credit Collection Partners is always very professional and timely in their work, helping to secure revenue for smaller, rural counties who otherwise wouldn't receive this funding that goes to support critical court and county services. They really do a great job, and much of it is because they know how to 'walk the walk.' Many CCP employees have served in county government, or state government, posts, so they know how to navigate the different court and county programs, which enables them to solve problems and answer questions for their customers in real time. 

– Justin Hood
  Hamilton County State's Attorney & Illinois State's Attorney's Association President (Former)

 Macoupin County previously attempted to oversee all collection of outstanding fines internally within the State's Attorney's Office. Pay or Appear notices were sent to defendants, many of which were 'mail returned', but rarely did these court appearances result in meaningful payment of fines. The substantial investment in collective court time (i.e. Judge's, State's Attorney's, Circuit Clerk's, & staff) and back office time far outweighed the payments that resulted. We knew there was a better way. I entered into an agreement with CCP in February 2019 and the first 8 months of professional collections resulted in the recovery of over $187,000 dollars. We are all amazed at the amounts and the names that are on the weekly remittance reports from CCP. The Macoupin County State's Attorney's Office and the Circuit Clerk's Office couldn't be happier with the decision to partner with CCP! 

– Jennifer Watson
  Macoupin County State's Attorney (Former)

Meet Credit Collection Partners

CCP serves public sector clients with a specialization in government agencies. We are large enough to ensure maximum production, yet small enough to give each client the service and attention they expect and deserve.

 

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Credit Collection Partners

CCP was built on the foundation of Service, Compliance, and Results. These are the principles that have made CCP a thriving company since our inception in 1938.

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